Shipping Information
UK
FREE UK Next Business Day Delivery - Order before 3pm (Northern Ireland, Highlands and Channel Islands are sent via Standard Delivery)* | FREE |
UK Next Business Day Delivery - Order before 3pm (Northern Ireland, Highlands and Channel Islands are sent via Standard Delivery) | £4.99 |
*Minimum order £35
EUROPE EU
TRACKED MAIL (3-5 DAYS) |
EXPRESS (1-2 DAYS) |
||||
UP TO £125 |
£125+ |
UP TO £150 |
£150+ |
£250+ |
|
ZONE 1 | - | - | £6.99 | FREE | FREE |
ZONE 2 | £5.99 | FREE | £8.99 | FREE | FREE |
ZONE 3 | £5.99 | FREE | £13.99 | £13.99 | FREE |
ZONE 4 | £5.99 | FREE | £16.99 | £15.99 | FREE |
ZONE 5 | £5.99 | FREE | £19.99 | £19.99 | FREE |
EUROPE NON-EU
TRACKED MAIL (3-8 DAYS) |
EXPRESS (1-3 DAYS) |
||||
UP TO £125 |
£125+ |
UP TO £150 |
£150+ |
£250+ |
|
ZONE 1 | - | - | £7.99 | FREE | FREE |
ZONE 2 | £5.99 | FREE | £9.99 | £9.99 | FREE |
ZONE 3 | £5.99 | FREE | £15.99 | £15.99 | FREE |
ZONE 4 | £6.99 | FREE | £24.99 | £24.99 | FREE |
ZONE 5 | £6.99 | FREE | £32.99 | £32.99 | FREE |
USA
TRACKED MAIL (2-3 DAYS) |
|
UP TO £169.99 |
£19.99 |
£170+ | FREE |
£350+ | FREE |
JAPAN
TRACKED MAIL (4-6 DAYS) |
|
UP TO £299 |
£9.99 |
£300+
|
FREE |
REST OF THE WORLD
EXPRESS (2-3 DAYS) |
||
UP TO £250 |
£250+ |
|
ZONE 1 | £7.99 | FREE |
ZONE 2 | £12.99 | FREE |
ZONE 3 | £18.99 | FREE |
ZONE 4 | £21.99 | FREE |
ZONE 5 | £39.99 | £39.99 |
What Zone am I?
Orders placed after 3pm (UK time) will be sent out the next business day.
Please note, couriers generally deliver during business days / business hours (Monday-Friday 7am to 5pm delivery window). Times may vary by country. Saturday, Sunday, Bank Holidays and National Holidays are not classed as business days.
Important: please select a delivery address where you, or someone, can be present during business hours to receive and sign for the package. In most cases, packages cannot be delivered if not signed for.
International customers must please be aware that customs and import duties, taxes and/or fees may be payable, and are the responsibility of the customer (even if you refuse to accept delivery of the shipments upon arrival). Sister Jane is not responsible for the VAT, duties and/or any other taxes applied by the local customs authority, and we cannot predict what particular charges may be incurred for each shipment. As such, it is the customer's responsibility to verify with local custom offices if any charges are payable upon delivery. If your order is subject to any of these charges, they must be paid in full by you in order for your package to clear customs. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to delay release of your package(s), and in rare cases, they may also deny delivery.
* Duty and customs charges may apply